b'ADELEJAMESIn your opinion, what makes a successfulfranchisee? Passion and enthusiasm play a crucial role in running a successful franchise, as genuineexcitement for the business and its products or services leads to better customerservice and a more positive work environment. A strong work ethic is equally important,as dedication, hard work, and a willingness to go the extra mile are essential forsuccess. Franchisees must also be highly adaptable, ready to adjust to changing marketconditions and evolving customer needs. Flexibility and a continuous willingness tolearn are key to long-term growth. Additionally, maintaining a strong customer focus is vital, as providing exceptionalservice and building lasting relationships help retain existing clients and attract newones, ensuring sustained business success.One of the best things about being a Barking Madfranchisee is the joy of working with pets and theirowners.7'